PROCESS OF PRIVATE LABEL ORDER

Transit time

5-7 business days. CharmLash is no longer liable for any lost, stolen, or misplaced packages caused by courier. Please note that any import duties or other customs related taxes are not included in the product or shipping prices. CharmLash is not responsible for these charges, you as the buyer are responsible. For more information, please contact your country’s relevant authority to inform yourself about any changes. 

1. Order lIst

Please send us your order list with specific items (curl, thickness, size, quantity, packaging, tape..)

2. Logo Design, private labels

Please send us your logo’s design in high solution and then we will quote the printing fee of labels based on your requirements. The design tee ot private labels will be FREE in the first three times.

3. Confirmation of order list:

We will ask you one confirmation of order list by email after agreed

4. Lead time

Add on: Lead time will be discussed in detail during peak season.

5. Shipping

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6. Payment

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7. Production

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8. CANCELLATIONS

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9. DAMAGED/DEFECTIVE PRODUCTS OR INCORRECT QUANTILES DELIVERED

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10.SHIPPING COSTS FOR RETURNS

You will be responsible for the shipping and handling costs of returning the products to us for any reason.

11. After Sales Service

Available 24/7

12. Discount

Sales policy will be changed depending on the time an order is placed. Please contact your Account Manager for further information! Thanks so much